Classification & indexing
Documents categorised and indexed for fast retrieval.
Document handling for high-volume policy and claims workflows — intake, classification, indexing, OCR, extraction and filing — with AI-assisted workflows and human QA.
Insurance runs on documents — applications, submissions, claim forms, supporting evidence, correspondence. When documents pile up, so does everything else. Underwriting stalls, claims slow down, and regulators want to know why files aren't complete.
Opervics runs insurance document processing as a managed function — AI-assisted classification and extraction, human QA on every batch, and documented filing and retention.
Documents categorised and indexed for fast retrieval.
Scanned and image-based documents converted to machine-readable data.
Extracted data validated against document contents.
Documents filed according to retention rules and access controls.
Sampled accuracy on every extraction batch.
Volume, classification accuracy, extraction accuracy and turnaround.
These are the same operational issues we see across clients — and the same ones our process is designed to remove.
Documents pile up at intake — everything downstream stalls.
PDFs, scans, emails and images — no consistent processing path.
Data extracted incorrectly — errors surface downstream.
Nobody checks accuracy of extracted data.
Documents filed inconsistently — hard to retrieve for audit.
No structured retention policy — regulatory exposure builds.
Every service inherits the same baseline security posture, then adds service-specific controls on top.
State regulations, PII handling and audit trails built into every workflow.
NDA-bound staff, role-based access, and auditable access logs.
AI output is reviewed by trained specialists before it reaches your systems.
Volume, classification accuracy and extraction accuracy reported weekly.
Applications, submissions, claim forms, supporting evidence, correspondence, and most high-volume insurance document types.
High enough to scale, but never trusted blindly. Human QA runs on a documented sample of every batch, with error rates reported weekly.
Yes. PDFs, scanned images, photos, emails and digital-native documents processed through the same pipeline.
Into your existing document management, claims, underwriting or storage systems — with role-based access set by you.
Retention rules are documented and enforced per document type. Access logs and audit trails are maintained throughout.
Per document, per batch, per FTE, or as a monthly retainer — agreed upfront.
A short conversation is usually enough to scope the process and propose a starting point.