Underwriting support
Submission prep, risk data collection, guideline checks and decision-ready files.
Specialty insurance operations — niche line underwriting support, claims handling, policy admin and back-office operations — with specialists trained on your program.
Specialty insurance runs on depth: unique risk types, complex forms, distinct claims patterns and specific regulatory overlays. Generic BPO teams struggle here — they don't know the line, the program or the nuances that make specialty books profitable.
Opervics runs specialty insurance operations with program-trained specialists — underwriting support, claims handling, policy admin and back-office operations — scaled to your book and aligned to your carrier and reinsurer expectations.
Submission prep, risk data collection, guideline checks and decision-ready files.
FNOL intake, document capture, status follow-up and coordination.
Issuance, endorsements, renewals and cancellations processed per program rules.
Invoicing, payment posting, collections and reconciliation.
Specialist responses for brokers and insureds — same tone, same rules.
Volume, accuracy, turnaround, cycle time and SLA adherence.
These are the same operational issues we see across clients — and the same ones our process is designed to remove.
Specialty lines need program-specific depth — generalists create errors.
Specialty underwriters and claims specialists are scarce and expensive.
Program scale is limited by internal headcount, not demand.
Different teams apply program rules differently — carrier friction grows.
Bordereaux, loss runs and program reports are manual and late.
Seasonal or cat-driven spikes overwhelm internal teams.
Every service inherits the same baseline security posture, then adds service-specific controls on top.
Access, change management, monitoring and incident response aligned to SOC 2.
PII and sensitive-data handling defined with your compliance team.
Role-based access to specialty systems and documents — scoped and audited.
Volume, accuracy, turnaround and SLA adherence reported weekly.
Professional lines (D&O, E&O), cyber, workers' compensation, surety, environmental, marine, excess & surplus and other specialty lines.
Documented onboarding on your forms, guidelines, rating rules and claims patterns — with a certification check before live work.
No — we prepare decision-ready files. All binding, pricing and authority decisions stay with your underwriters.
Guidewire, Duck Creek, custom specialty platforms, carrier portals, reinsurance tools and document management.
Volume, accuracy, turnaround time, cycle time and SLA adherence — reported weekly.
Per transaction, per FTE, or a monthly retainer — agreed upfront.
A short conversation is usually enough to scope the program and propose a starting point.