Opervics
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Prior Authorization

Prior auth,
chased to approval.

Payer-specific prior authorization submissions and status tracking — so procedures aren't delayed or cancelled waiting on pending auths.

Payer-specific submissions Forms, portals and requirements handled per payer
Status tracking Every pending auth chased until resolved
Appeals support Denied auths appealed with proper documentation
Overview

What prior authorization covers

Procedures don't slip
Every auth chased to resolution — not left pending

Prior authorization is where scheduled procedures quietly fall apart. Forms submitted late. Requirements missed per payer. Pending auths never chased. By the time someone notices, the appointment has been rescheduled — or the patient has gone elsewhere.

Opervics runs prior authorization as a managed function — payer-specific submissions, real status tracking, appeals on denials, and coordination with scheduling so procedures stay on track.

We work inside your EHR, payer portals and scheduling systems — with role-based access set by you.
What's Included

Inside our prior authorization engagement

Payer-specific submissions

Forms, portals and requirements handled per payer.

Status tracking

Every pending auth chased until resolved.

Appeals for denials

Denied auths appealed with proper documentation.

Scheduling coordination

Coordination with scheduling so procedures stay on track.

Requirement tracking

Payer-specific documentation requirements tracked per auth.

Weekly reports

Submission volume, approval rate and pending aging.

Problems We Solve

The prior auth problems we run into most

Common Challenges

What practices run into before they switch.

These are the same operational issues we see across clients — and the same ones our process is designed to remove.

01

Procedures delayed

Auths pending too long — appointments cancelled or rescheduled.

02

Missed payer requirements

Submission rejected because payer-specific requirements weren't met.

03

No status tracking

Auths submitted but never chased — nobody knows where they are.

04

Denials not appealed

Denied auths not appealed — procedures lost.

05

No coordination with scheduling

Scheduling and auth teams working separately.

06

No reporting

Nobody knows approval rates or pending auth aging.

Security & Compliance

Guarded by design — not bolted on.

Every service inherits the same baseline security posture, then adds service-specific controls on top.

HIPAA-aligned

Signed BAAs, PHI handling protocols, restricted access, and audit trails.

Access control

NDA-bound, HIPAA-trained staff, role-based access, and auditable logs.

Human-in-the-loop QA

AI output is reviewed by trained specialists before it reaches your systems.

Reporting & audit

Submission volume, approval rate and pending auth aging reported weekly.

Frequently Asked

Prior authorization questions

Commercial, Medicare Advantage, Medicaid and specialty payers — with payer-specific forms and requirements documented in your scope.

Every auth is tracked with timestamps and status updates, and chased at defined intervals until resolved or escalated.

Yes — denials are appealed with proper documentation and payer-specific language, with tracking to resolution.

Yes. Auth status is coordinated with scheduling so procedures stay on track and don't get cancelled unnecessarily.

Yes. We operate inside your existing EHR, payer portals and scheduling systems with role-based access set by you.

Per auth, per FTE, or as a monthly retainer — agreed upfront.

Ready to fix prior authorization?

A short conversation is usually enough to scope the process and propose a starting point.

Discuss your prior auth needs No commitment. No sales pressure.