Store management
Daily store operations — orders, inventory, apps, settings and reporting.
Shopify outsourcing — store management, order processing, product listings, customer support, returns handling and reporting — with specialists who work in Shopify daily.
Shopify stores run on hundreds of small operational tasks — order processing, inventory sync, product listings, customer questions, returns, refunds, fraud checks. When founders and small teams handle it between everything else, quality drops, customers complain and growth stalls.
Opervics runs Shopify operations as a managed function — store management, order processing, product listings, customer support, returns handling and reporting — with specialists who work in Shopify every day.
Daily store operations — orders, inventory, apps, settings and reporting.
Orders reviewed, fraud-checked, fulfilled and exceptions resolved.
New products added; existing listings optimized with clean descriptions and images.
Email, chat and social support — orders, tracking, sizing and returns.
Return requests processed per policy — refunds, exchanges and disputes.
Orders processed, response time, resolution rate and listing activity.
These are the same operational issues we see across clients — and the same ones our process is designed to remove.
Small team buried in orders, support and listings.
Sale events and holidays overwhelm internal capacity.
Questions sit for hours — customers bounce or dispute.
Product descriptions, tags and images not maintained.
Refunds and disputes handled ad-hoc — cost grows.
Nobody tracks order volume, response time or backlog.
Every service inherits the same baseline security posture, then adds service-specific controls on top.
Access, change management, monitoring and incident response aligned to SOC 2.
PII handling, redaction and access controls defined with your team.
Role-based access to Shopify and apps — scoped and audited.
Orders processed, response time, resolution rate and listings reported weekly.
Store management, order processing, product listings, customer support, returns handling and reporting.
Yes — Shopify, Shopify Plus, Shopify Admin/API, plus common apps like Klaviyo and Gorgias.
Yes — email, chat, social and marketplace messaging handled per your policies and tone.
Yes — Shopify plus Amazon, Etsy, TikTok Shop and other channels managed together.
Orders processed, response time, resolution rate and listing activity — reported weekly.
Per order, per FTE, or a monthly retainer — agreed upfront.
A short conversation is usually enough to scope the store and propose a starting point.