Opervics
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AR Follow-Up

AR follow-up,
worked systematically.

Systematic aging-bucket follow-up that stops revenue from quietly aging out — payer-specific outreach, escalations, and 60/90/120+ reporting.

Aging bucket workdown Every bucket worked, not just the oldest
Payer-specific outreach Behaviour patterns tracked by payer
60/90/120+ reporting Aged AR buckets tracked and reported weekly
Overview

What AR follow-up covers

Stop the aging
Revenue quietly ages out without systematic follow-up — we prevent that

AR follow-up is where most practices lose money without noticing. Claims get submitted, then sit. Nobody works the 30-day bucket because it's not urgent; nobody works the 60-day bucket because other work got in the way. By the time the 90-day bucket gets attention, half of it is uncollectible.

Opervics runs AR follow-up as a systematic function — every bucket worked on schedule, payer-specific outreach, structured escalation, and 60/90/120+ reporting leadership can track.

We work inside your existing billing, EHR and clearinghouse platforms — with role-based access set by you.
What's Included

Inside our AR follow-up engagement

Aging bucket follow-up

Every bucket worked on schedule, not just the oldest.

Payer-specific outreach

Outreach tuned to each payer's behaviour and timelines.

Escalation & appeals

Structured escalation for stalled or underpaid claims.

60/90/120+ reporting

Aged AR buckets tracked and reported weekly.

Root-cause flagging

Follow-up findings fed back to billing, coding and eligibility.

Weekly performance reports

Aging reduction, recovery rate and payer trends.

Problems We Solve

The AR follow-up problems we run into most

Common Challenges

What practices run into before they switch.

These are the same operational issues we see across clients — and the same ones our process is designed to remove.

01

Aging buckets grow

60/90/120+ buckets grow quietly while younger buckets absorb attention.

02

Write-offs increase

Revenue ages past the point of recovery before anyone works it.

03

Inconsistent follow-up

Follow-up depends on who has time, not on a schedule.

04

Payer behaviour ignored

Payer-specific patterns not tracked — same outreach for every payer.

05

No feedback loop

Follow-up findings don't feed back into billing and coding.

06

No clear reporting

Leadership can't see aging reduction or recovery trends.

Security & Compliance

Guarded by design — not bolted on.

Every service inherits the same baseline security posture, then adds service-specific controls on top.

HIPAA-aligned

Signed BAAs, PHI handling protocols, restricted access, and audit trails.

Access control

NDA-bound, HIPAA-trained staff, role-based access, and auditable logs.

Human-in-the-loop QA

AI output is reviewed by trained specialists before it reaches your systems.

Reporting & audit

Aging reduction, recovery rate and payer trends reported weekly.

Frequently Asked

AR follow-up questions

Per payer timelines, documented in the scope. Most payers get 30/60/90-day cycles with additional follow-up on stalled claims.

Aged AR by bucket, recovery rate, top aging payers, and root-cause trends — reported weekly.

Structured escalation paths — payer-specific, with documented steps before write-off review.

Yes. We operate inside your existing billing, EHR and clearinghouse platforms with role-based access set by you.

Aging reduction, recovery rate, and payer-specific follow-up coverage — reported weekly.

Per FTE, per claim worked, or as a percentage of recovered revenue — agreed upfront.

Ready to fix AR follow-up?

A short conversation is usually enough to scope the process and propose a starting point.

Discuss your AR needs No commitment. No sales pressure.